1. Introduction

Welcome to Musfat (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website and the services we provide, including utility bill processing, data management, and related solutions. By using our website or services, you agree to these Terms.

2. Services Provided

We offer end-to-end utility billing services, including but not limited to:

  • Meter data collection and validation

  • Bill calculation and rating

  • Invoice generation and distribution

  • Payment posting and reconciliation

  • Exception handling and dispute management

  • Reporting and analytics

All services are provided in accordance with agreed-upon Service Level Agreements (SLAs) and applicable regulations.

3. User Obligations

By using our services, you agree to:

  • Provide accurate, complete, and lawful information necessary for service delivery.

  • Comply with all applicable local laws and regulations.

  • Ensure that any access to our systems by your employees or agents is secure and authorized.

4. Intellectual Property

All content, software, trademarks, logos, and intellectual property displayed on our website or delivered through our services remain the exclusive property of Musfat or its licensors. You may not reproduce, distribute, or modify our intellectual property without prior written consent.

5. Data Privacy & Security

We follow strict privacy and data security standards, as detailed in our Privacy Policy and Cookie Policy. By using our services, you consent to the collection and processing of data as described in those policies.

6. Limitation of Liability

We strive for accuracy and reliability, but we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

  • Total liability for direct damages will not exceed the fees paid by the client for the specific services in question.

  • We are not responsible for client-provided data that is incomplete, inaccurate, or unlawful.

7. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without prior notice. We may also update these Terms periodically; continued use of the website or services constitutes acceptance of the updated Terms.

8. Governing Law & Jurisdiction

These Terms are governed by the laws of Texas, United States. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of courts located in Dallas, Texas, United States.

9. Contact Information

For questions about these Terms or our services, please contact us at:

  • Company Name: Musfat

  • Email: info@musfat.com

  • Phone: (512) 763‑5465

  • Address: 10100 N Central Expy #380, Dallas, TX 75231, United States

Last Updated: January 5, 2026